Low Consumer Social Responsibility Increases Willingness to Buy from Large vs. Small Companies

Consumer Social Responsibility – The True Corporate Social Responsibility

Corporate Social Responsibility (CSR) has attracted global attention in an increasingly integrated world economy. Proponents of CSR believe that the corporation is obligated to promote social progress due to its dependence on society. CSR opponents argue that these demands are unwarranted and that the corporation’s sole obligation is to maximize shareholder wealth within legal and social norms....

Consumer Social Responsibility Pigors Rockenbach

Impact of Consumer Social Responsibility and Brand Social Responsibility Image on Brand Loyalty

The present paper focus on ITC notebook and try to understand consumer social responsibility for  cause related brand and how their preference level changes with different firm donations, and how this activity leads to brand loyalty in long run. An experimental design with 693 participants was used. The results shows that consumers like cause related marketing campaigns and ready to do extra ef...

Investigating factors influencing consumer willingness to buy GM food and nano-food

Emerging technologies applied to food products often evoke controversy about their safety and whether to label foods resulting from their use. As such, it is important to understand the factors that influence consumer desires for labeling and their willingness-to-buy (WTB) these food products. Using data from a national survey with US consumers, this study employs structural equation modeling t...

Effects of Companies' Responses to Consumer Criticism in Social Media

Social media is changing the balance of power as well as the dynamics of communication between manufacturers and retailers, their brands, and consumers. In this research we examine the effects of companies’ responses to consumer criticism in social media. Our findings indicate that a vulnerable response leads to more positive behavioral consequences without damaging product quality perceptions ...